Shipping policy
At Muntu Nsona , we aim to process and deliver all orders as quickly and efficiently as possible.
π¦ Order Processing
- All orders are processed withinΒ 2β3 business days after payment has been successfully received and confirmed.
- Orders are not processed on weekends or public holidays.
π Delivery Time
- Once processed, delivery typically takes 3β5 business days or 7-9 business days depending on the options you picked and on your location within South Africa.
- In total, customers can expect their order within 3β9 business days after payment confirmation.
π Shipping Method
We use reliable courier services to ensure safe and trackable delivery of all orders.
All orders include tracking information, which will be shared once your parcel has been dispatched.
β οΈ Delays
While we aim to meet all delivery timelines, delays may occur due to:
- High order volumes
- Courier delays
- Public holidays or unforeseen circumstances
We will always keep customers updated in such cases.