Refund policy
At Muntu Nsona , we value our customers and aim to ensure every order meets expectations. Please read our return policy carefully before making a purchase.
please note we do not offer refunds but we do offer exchange of anything bought
We only accept returns under the following conditions:
- Items must be returned within 24 hours of receiving your order
- The item must be unused and in its original condition
- The item must be returned with all original packaging, tags, and accessories intact
- Proof of purchase is required
Non-Returnable Items
We do not accept returns on:
- Items that have been used, damaged, or altered after delivery
- Sale or discounted items (if applicable)
- Items without original packaging
Any return requests made after 48 hours of delivery will not be accepted.